My partner and I walked to the train station to leave our luggage while we explore Old Montréal.
I thought I remembered how to get there from the train station but I must admit that I took a wrong turn. We finally figure it out and we were on our way to Old Montréal.
We browsed the neighbourhood but it was a bit early and many restaurants and shops had yet to open. We made it a pleasant walk nonetheless.
We found one of my favourite shop - Senteurs de Provence - which is just the right place to feed my addiction of tea towels, napkins and linen water!!!!
We entered and except for another gay couple (could they have the same addiction? Am I no longer alone in this world?).
The store sales person was obviously dubious of two men being in such a store and watched us like we were about to steal the whole merchandise. I wasnot affected by her behaviour (but BAD SERVICE to be so obvious) as I was determined to feed my addiction with something from Montréal. Indeed I did, I found some lovely tea towels and linen water. I was happy and ready for lunch now.
We walked around and looked at menus posted at the entrance of restaurants. One discerning thing is when you have waiters waiting at the door and being very friendly at passers-by - looks like they are dying for some business (Not looking good and it reminded me of a rip-off in Paris, France).
We had passed the restaurant Modavie earlier and commented about the charm of it. We continued looking around but eventually we decided to go to Modavie as we liked the menu and appearance the best.
Off to Modavie, we went. We were greeted promptly at the door and offered to choose our table. We decided on a corner table facing at St. Laurent and St.Paul, so that we can watch the "world go by" while having lunch.
Our waiter turned out to be one of the best thing in Montréal that week-end. Beside being good looking!, he was excellent at serving his customers, he interacted with us when it was appropriate. My partner is in the hospitality industry so we asked questions about who their customers were, what were the good seasons in Old Montréal, etc. He took the time to talk with us and really made our last meal in Montréal a great experience (GREAT SERVICE). The food was very good, the atmosphere of the restaurant really reflected the neighbourhood and Montréal.
Our waiter was British, had been living in Montréal for 6 years or so, had just returned from a 3 month trip to Europe and had some really funny stories.
The restaurant got quite busy after we had been there for one hour but he never lost track of the two of us sitting in the corner.
This is what customers want to feel, welcome in an establishment - whatever business it it - and leave happy to have patronize that business.
Modavie, we will be back but when we don't know when. My heart is set on visiting the "Rock" as it is the only place I have yet to go in Canada.
We went from this fantastic lunch and customer service experience at Modavie to a disastrous customer service experience on Via 1 back to Toronto.
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